Benefits of Employment

Insurance:  Comprehensive Health, Dental, Vision, Life and an Employee Assistance Program.  Supplemental Life may be purchased at group rates.

Paid Time Off:  Twelve (12) holidays, vacation time (after 6 months) of three (3) weeks per year for the first eight (8) years of service, and sick time.

Retirement:  Ohio Public Employees Retirement System (OPERS) with 14% annual employer contribution and Deferred Compensation Plans.

Job Summary

The Senior Supervisor leads, trains and manages staff for assigned unit and works with other members of the Management team and various units within the Clerk’s Office and Court to ensure smooth operations and that all statutory duties of the Clerk’s Office are being executed in a timely fashion.

Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to satisfactorily perform each essential duty listed below. Reasonable accommodations will be made for disabled persons covered by the Americans with Disabilities Act, in accordance with its requirements.

Directs and manages the work of staff in the assigned unit in the Clerk of Court’s Office. 

Maintains standards and allocates personnel to ensure timely caseflow to meet legal and internal requirements.

Maintains appropriate production levels for all caseflow activities. 

Analyzes staff production and statistical reports.

Proposes and implements modifications and improvements to caseflow processes.

Identifies required competencies and trains staff. Identifies employee performance deficiencies and develops improvement plans.

Communicates with Judges, Magistrates, court personnel, attorneys, and the public regarding caseflow processes and problems.

Excellent time management skills and ability to multi-task and prioritize work.

Possess a creative mind with an ability to recommend improvements.

Update office policies and procedures as needed.

Prepare reports and presentations with statistical data, as assigned.

Answer queries from employees and clients.

Assess staff performance and provide coaching and guidance to ensure maximum efficiency.

Ensure the smooth and adequate flow of information within the office to help facilitate other operations.

Manage schedules and deadlines.

Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints.

Develops rewards and incentives for quality performance.

Performs other duties as assigned.

Supervisory Responsibilities

Has supervisory accountability for other employees, volunteers, or interns.  Plans, directs and coordinates activities for a unit.  Duties may include scheduling and assigning of work, training in all facets of work, quality control, and decisions impacting the pay, status and tenure of others.  Conducts performance evaluations, provides input into and participates in discipline, dismissal, and hiring processes, and is accountable for editing timecards in Kronos for assigned staff.

Equipment Operated

Standard office equipment and office technology such as copy machines, personal computers, telephones, scanners, and microfilm machine.

Confidential Data

All court-related information regarding hearings, etc. that the employee may come in contact with by working in the facility.

Working Conditions

Potential exposure to hazardous situations that may occur in the court environment.  Must be able to tolerate exposure to evidence and testimony that may be disturbing, clients who may potentially be verbally or physically uncooperative, allergens, such as perfumes and dust, stressful situations.

Usual Physical Demands

While performing the duties of this job, the employee is required to sit, to speak clearly, and to hear. The employee must occasionally lift and/or move up to 10 pounds. This position is subject to many interruptions and may be required to handle multiple calls and inquiries at once.

Knowledge, Qualifications, Skills, and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required. 

A thorough understanding of Court operations (demonstrable knowledge of iCase) preferred); must be willing to work as part of a management team; demonstrated ability to communicate effectively both verbally and in writing; excellent interpersonal skills; problem solving and leadership skills; attention to detail; ability to keep accurate records.  Must be well organized, able to handle confidential materials, and work effectively under pressure.  Must have experience with Microsoft Office, hands-on experience with office machines (e.g. fax machines and printers) and familiarity with email scheduling tools.

Education and/or Experience

Bachelor’s Degree or equivalent education and/or related experience in a Court or legal environment (one year of college equals two years of experience)

AND

Three (3) years of work experience managing a group of several employees.

Licensure or Certification Requirements

None

Court Expectations of Employee

In accomplishing the responsibilities of this position, the Court expects that the employee will adhere to the mission and values of the Court as well as all Court policies and procedures.  In addition, while carrying out the duties of this position, the employee is expected to model high ethical conduct on and off the job, and exhibit a professional and respectful demeanor with all Court employees.

Court Mission Statement

To administer justice, rehabilitate juveniles, support and strengthen families, and promote public safety.

Application Procedure

Current Cuyahoga County Court of Common Pleas Juvenile Division Employees:

• The deadline to apply is 10/31/2023. 
• Please visit https://juvenilecourt.applicantstack.com/x/openings-internal to complete and submit the Job Posting Response Form to the Human Resources Division.
• The Job Posting Response form must be received in Human Resources by the job posting deadline for consideration as a candidate for the posted position.
• If you do not meet the minimum requirements, you can submit a waiver to Human Resources. Please refer to the Employee Handbook Policy number 1.02.04.

External Applicants: 

• This position will remain posted until filled. 
• Please visit https://juvenilecourt.applicantstack.com/x/openings to view this posting and to complete and submit the Application for Employment. 

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