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Director of Detention Services
Title:Director of Detention Services
Department:Detention Services


Job Title: Director of Detention Services                                                                  Salary Grade: 28

Division/Department: Detention Services                                                                 Starting Salary: $97,608.18

Reports To: Deputy Court Administrator                                                                  Date Posted: 4/29/19

FLSA Status: Exempt                                                                                               Last Revised: 1/19/18


Benefits of Employment


Insurance: Comprehensive Health, Dental, Vision, Life and an Employee Assistance Program. Supplemental Life may be purchased at group rates.


Paid Time Off: Ten (10) holidays, vacation time (after 6 months) of three (3) weeks per year for the first eight (8) years of service, and sick time.


Retirement: Ohio Public Employees Retirement System (OPERS) with 14% annual employer contribution and Deferred Compensation Plans.

Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to satisfactorily perform each essential duty listed below. Reasonable accommodations will be made for disabled persons covered by the Americans with Disabilities Act, in accordance with its requirements.


The Detention Center of the Cuyahoga County Court of Common Pleas Juvenile Division is among the largest centers in Ohio. The Director of Detention Services is responsible for the direct administration and management of the Detention Services Department in accordance with the mission of the Cuyahoga County Court of Common Pleas Juvenile Division. The Director of Detention Services is the leader of the Detention Center and works with a management team to ensure the safe, secure and humane operation of the Detention Center and other detention services.

Manages and oversees the 24/7 operational activities of the Detention Center, and develops and implements programs and procedures in order to ensure the safety, security and welfare of the residents and staff.

Establishes and implements operational and administrative procedures to ensure legal and fiscal requirements are met. Oversees the maintenance of all administrative files, ensuring that all records are maintained in accordance with legal requirements. Ensures accurate record-keeping of youth in the facility.

Implements appropriate training programs, monitors adherence to training programs, and handles personnel activities, including but not limited to, hiring, promotions, transfers, demotions or separations. Develops and implements programs designed to ensure an effective and qualified staff including, but not limited to, in-service training, employee performance evaluations and counseling. Develops and implements training programs that address the legal requirements associated with juvenile detention and operational needs of the Detention Center.

Promotes resident safety and accountability by implementing and enforcing behavior programs.

Develops and recommends the Detention Center budget including personnel and non-personnel costs. Determines staffing assignments, approves time and attendance for payroll. Through direct observation and summary reports, directs, controls and analyzes expenditures to ensure the cost-efficient operations of the Detention Center.

Directs and supervises all maintenance and repairs of the detention center facilities, equipment and systems. Ensures that all records related to such systems are maintained in accordance with all legal requirements. Oversees inspections of the Juvenile Detention Center facilities, equipment and systems, and corrects and/or reports any findings to the appropriate staff. Assesses and makes recommendations as to the need for new equipment and/or systems or repairs to the facility in order to maintain the safety of the institution.

Investigates, or causes to be investigated, employee grievances and makes recommendations for disciplinary actions and/or administers such actions. Investigates or causes to be investigated, complaints from residents and parents, and takes appropriate actions.

Represents the Department by attending various internal and/or external meetings and functions relative to institutional care and state-of-the-art juvenile justice.

Performs other duties as assigned.

Supervisory Responsibilities

Has supervisory accountability for a department, which includes a large number of employees, and volunteers or interns. Plans, directs and coordinates activities for a department. Duties may include scheduling and assigning of work, training in all facets of work, quality control, and decisions impacting the pay, status and tenure of others. Conducts performance evaluations, provides input into and participates in discipline, dismissal, and hiring processes, and is accountable for editing timecards in Kronos for assigned staff.

Equipment Operated

Detention security equipment such as computers, cameras, telephones, radios, digital camera, Livescan, and related fingerprinting equipment.

Confidential Data

All court-related information regarding hearings, etc. that the employee may come in contact with by working in the facility. All confidential medical or court records.

Working Conditions

While performing the duties of this job, the employee frequently sits, walks and stands. The employee must have the capacity to work in a closed environment and work with criminal offenders, some of whom may be dangerous. Workers may be assigned to work in areas of the institution where there is a risk of violence or communicable disease. Frequently handles emergency or crisis situations; frequently subject to interruptions, multiple calls, and inquiries. The Detention Center is a 24/7 facility and this position is required to be able to report to work on short notice and on all three shifts.

Usual Physical Demands

While performing duties of this job, the employee frequently sits, walks and stands.

Must pass a physical fitness/agility test and be able to demonstrate the following:

1. Ability to push and pull objects, pick up objects, and bend repeatedly in order to move desks, beds, and other furniture to conduct security checks and search residents.

2. Ability to step up on elevated surfaces, such as beds or stools, to conduct room searches.

3. Ability to reach, bend, and stoop to perform security checks, and other tasks.

4. Ability to walk extended periods throughout the facility.

5. Ability to stand for extended periods.

6. Ability to physically restrain residents under adverse conditions, including ability to manage weights of 75lbs to 200lbs when restraining adolescents.

7. Ability to respond to emergency situations according to JCDC policies, procedures and protocols.

8. Ability to correctly handcuff and safely remove handcuffs from residents as needed.

9. Ability to effectively communicate (hear and respond) 10 codes through the intercom/radio transmission monitoring system.

10. Ability to lift and carry containers of items weighing up to 45 lbs.

11. Must be able to work overtime based on departmental needs.

12. Must demonstrate competency in implementing physical force techniques and satisfactorily complete all of the requirements in training of physical force; including passing the annual physical fitness test.

New employees are required to pass Subject Control Intervention (SCI) Training by the end of the introductory period.

No lifting restrictions or light duty are permitted in this position.

Knowledge, Qualifications, Skills, and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.


Demonstrated leadership skills and change management capabilities. Ability to select, lead, motivate and supervise staff. Leadership skills in managing a diverse and multifaceted residential and non-residential program. Exceptional verbal, written and listening communication skills. Must have presentation skills, excellent time management, multitasking ability, analytical skills and computer skills. Ability to think and act strategically, effectively execute plans and projects, effectively handle multiple priorities, motivate and hold others accountable, drive results, work collaboratively, analyze complex data, and problem-solve. Must have knowledge of principles, methods, and applicable laws and regulations of detention center administration, knowledge of detention center operations and procedures, knowledge of Juvenile Court structure and functions, and up to date knowledge of juvenile justice trends and developments.

Education and/or Experience

Master’s degree in Criminal Justice, Corrections, Public Administration, Social Work, Social/Behavioral Sciences or a closely related field. (A Bachelor’s degree in the areas mentioned plus four (4) years of additional appropriate experience may be substituted for a Master’s degree. Candidates with a Bachelor’s degree must have at least eleven (11) years of the required experience.)


At least seven (7) years of progressive experience working in a Senior Leadership position with increasing responsibilities for multiple key areas of facility management, relationship management and strategic management, within a Juvenile Detention Center, or a public/private residential facility or a closely related field.

Licensure or Certification Requirements

Must possess a valid Ohio driver’s license and maintain valid automobile insurance, with a clean driving record.


Court Expectations of Employee

In accomplishing the responsibilities of this position, the Court expects that the employee will adhere to the mission and values of the Court as well as all Court policies and procedures. In addition, while carrying out the duties of this position, the employee is expected to model high ethical conduct on and off the job, and exhibit a professional and respectful demeanor with all Court employees.


Court Mission Statement

To administer justice, rehabilitate juveniles, support and strengthen families, and promote public safety.


Application Procedure

Current Cuyahoga County Court of Common Pleas Juvenile Division Employees:

  • The deadline to apply is May 13, 2019.

  • Please visit to complete and submit the Job Posting Response Form to the Human Resources Division.

  • The Job Posting Response form must be received in Human Resources by the job posting deadline for consideration as a candidate for the posted position.

    External Applicants:

  • This position will remain posted until filled.

  • Please visit to view this posting and to complete and submit the Application for Employment.



    Ohio Relay Service 1-800-750-0750

    *Posted internal/external simultaneously.*

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