Job Openings >> Case Management Clerk
Case Management Clerk
Title:Case Management Clerk
Department:Legal Division

Job Title:  Case Management Clerk                                                                                                                                                                                                                                  Salary Grade:  11

Division/Department: Legal Division/Clerk of Court                                                                                                                                                                                                          Salary: $38, 802.65

Reports To:  Senior Supervisor                                                                                                                                                                                                                                         Date Posted: February 4, 2020

FLSA Status:  Non-Exempt                                                                                                                                                                                                                                               Last Revised: September 27, 2019


Benefits of Employment


Insurance:  Comprehensive Health, Dental, Vision, Life and an Employee Assistance Program.  Supplemental Life may be purchased at group rates.


Paid Time Off:  Ten (10) holidays, vacation time (after 6 months) of three (3) weeks per year for the first eight (8) years of service, and sick time.


Retirement:  Ohio Public Employees Retirement System (OPERS) with 14% annual employer contribution and Deferred Compensation Plans.


Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to satisfactorily perform each essential duty listed below. Reasonable accommodations will be made for disabled persons covered by the Americans with Disabilities Act, in accordance with its requirements.


Provides secretarial and clerical assistance to Magistrate in order to communicate accurate information and to facilitate timely movement of people and paperwork through a daily docket.

Types accurate and timely journal entries, findings of fact, orders, decisions, correspondence and other documents.

Serves as a receptionist for the Magistrate, answers phone calls, takes messages, responds to inquiries about court docket and procedures, checks in parties and witnesses, and assists the Magistrate in bringing parties and witnesses and case files into the courtroom and schedules appointments.

Prepares and distributes notice of hearing forms and/or waiver of service forms and witness vouchers.

Secures Court records, files and other necessary documents for Court hearings and enters location(s) of such documents into appropriate tracking system(s).

Maintains statistical reports and an accurate filing system of all Court documents and correspondence.

Enters hearing results, dispositions and other data into the case management systems.

Performs other duties as required.

Supervisory Responsibilities

Has no direct supervisory responsibility for staff members.

Equipment Operated

Standard office equipment and office technology such as copy machines, personal computers and telephones.

Confidential Data

All court-related information regarding hearings, etc. that the employee may come in contact with by working in the facility.

Working Conditions

Potential exposure to hazardous situations that may occur in the court environment.  Must be able to tolerate exposure to evidence and testimony that may be disturbing; clients who may potentially be verbally or physically uncooperative; allergens, such as perfumes and dust. Must be able to work in a fast paced and high volume environment.

Usual Physical Demands

While performing the duties of this job, the employee is required to sit, walk, speak clearly, and to hear. The employee must occasionally lift and/or move up to 10 pounds. This position is subject to many interruptions and may be required to handle multiple calls and inquiries at once.

Knowledge, Qualifications, Skills, and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required. 


Must type a minimum of 40 WPM on automated system. Must use correct spelling and grammar; must score a minimum of 24/37 on the business etiquette test.  Skills and knowledge testing will be administered prior to interviews for this position.  Position requires the ability to organize work, communicate effectively, and handle challenging situations; requires knowledge of the role of the Magistrate in the juvenile justice system, Court procedures, the importance of journal entries; ability to work with the public and with court staff; telephone communication skills are necessary. Excellent customer service skills are needed for this position. 

Education and/or Experience

High school education or equivalent.


Three (3) years’ work experience in a clerical position.

Licensure or Certification Requirements


Court Expectations of Employee

In accomplishing the responsibilities of this position, the Court expects that the employee will adhere to the mission and values of the Court as well as all Court policies and procedures.  In addition, while carrying out the duties of this position, the employee is expected to model high ethical conduct on and off the job, and exhibit a professional and respectful demeanor with all Court employees.


Court Mission Statement

To administer justice, rehabilitate juveniles, support and strengthen families, and promote public safety.


Application Procedure

Current Cuyahoga County Court of Common Pleas Juvenile Division Employees:

  • The deadline to apply is February 10, 2020
  • Please visit to complete and submit the Job Posting Response Form to the Human Resources Division.
  • The Job Posting Response form must be received in Human Resources by the job posting deadline for consideration as a candidate for the posted position.



Ohio Relay Service 1-800-750-0750

***Posted internally/externally simultaneously.***

This opening is closed and is no longer accepting applications
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