Benefits of Employment

Insurance:  Comprehensive Health, Dental, Vision, Life and an Employee Assistance Program.  Supplemental Life may be purchased at group rates.

Paid Time Off:  Twelve (12) holidays, vacation time (after 6 months) of three (3) weeks per year for the first (8) years of service, and sick time.

Retirement:  Ohio Public Employees Retirement System (OPERS) with 14% annual employer contribution and Deferred Compensation Plans.

Job Summary

The Administrative Assistant 1 provides clerical support to an assigned work unit, which consists of a manager and 4-8 other Probation staff members.

Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to satisfactorily perform each essential duty listed below. Reasonable accommodations will be made for disabled persons covered by the Americans with Disabilities Act, in accordance with its requirements.

Greets clients, general public, and Court staff.  Manages telephone calls, takes messages, responds to questions, and routes calls to appropriate staff person.  

Performs clerical duties in assigned office including, but not limited to, receiving, sorting and distributing mail; maintaining and organizing office supplies; filing; copying.

Types probation documents as requested and required by assigned office staff.

Enters data into court electronic case management system as well as departmental created databases as required for assigned office staff.

Utilizes the Court’s case management system as required for assigned office.

Communicates with Court staff and other agencies as required.

Serves as a substitute or replacement as required and/or assists other Administrative Assistants from other offices as called upon to type, complete reports, file, sort, copy, complete special projects, take messages.

Performs other duties/assignments as directed.

Supervisory Responsibilities

Has no direct supervisory responsibility for staff members.

Equipment Operated

Standard office equipment and office technology such as copy machines, personal computers and telephones.

Confidential Data

All court-related information regarding hearings, etc. that the employee may come in contact with by working in the facility.

Working Conditions

Works in a general office setting with moderate noise levels. 

Must be flexible in work location and willing to provide services to more than one Probation unit.

Usual Physical Demands

While performing the duties of this job, the employee is required to sit, to speak clearly, and to hear.  The employee must occasionally lift and/or move up to 10 pounds. This position is subject to many interruptions and may be required to handle multiple calls and inquiries at once.

Knowledge, Qualifications, Skills, and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required. 

Ability to communicate effectively in a pleasant and cordial manner with court employees, and the general public; ability to perform general clerical duties and operate office equipment; computer skills. Ability to follow directions and respond to supervision.  Must be able to handle stressful situations and use good judgment in notifying appropriate individuals to deal with problem situations in the office.  Excellent customer service skills.  Able to use proper grammar and spelling, and organize work assignments to complete work in a timely manner.  Able to establish and maintain work relationships, greet the public and properly answer telephones, and maintain confidentiality.  Responsible, mature, dependable, and able to function independently. Must complete and pass pre-employment skills tests with scores of at least 35 WPM on the Legal Keyboarding test, 72/112 on the Data Entry test, and 13/20 on the Alpha Filing test.

Education and/or Experience

Minimum requirement of High School Diploma or equivalent.

AND

One (1) year prior work experience in a clerical or secretarial position.  Reception background helpful, but not necessary.

Licensure or Certification Requirements

None

Court Expectations of Employee

In accomplishing the responsibilities of this position, the Court expects that the employee will adhere to the mission and values of the Court as well as all Court policies and procedures.  In addition, while carrying out the duties of this position, the employee is expected to model high ethical conduct on and off the job and exhibit a professional and respectful demeanor with all Court employees.

Court Mission Statement

To administer justice, rehabilitate juveniles, support and strengthen families, and promote public safety.

Application Procedure

Current Cuyahoga County Court of Common Pleas Juvenile Division Employees:

• The deadline to apply is _9/6/24__. 
• Please visit https://juvenilecourt.applicantstack.com/x/openings-internal to complete and submit the Job Posting Response Form to the Human Resources Division.
• The Job Posting Response form must be received in Human Resources by the job posting deadline for consideration as a candidate for the posted position.
• If you do not meet the minimum requirements, you can submit a waiver to Human Resources. Please refer to the Employee Handbook Policy number 1.02.04.

External Applicants: 

• This position will remain posted until filled. 
• Please visit https://juvenilecourt.applicantstack.com/x/openings to view this posting and to complete and submit the Application for Employment. 

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