Benefits of Employment

Insurance:  Comprehensive Health, Dental, Vision, Life and an Employee Assistance Program. Supplemental Life may be purchased at group rates.

Paid Time Off: Twelve (12) holidays, vacation time (after 6 months) of three (3) weeks per year for the first eight (8) years of service, and sick time.

Retirement: Ohio Public Employees Retirement System (OPERS) with 14% annual employer contribution and Deferred Compensation Plans.

Job Summary

This position performs all clerical duties in order to maintain the efficient functioning of the Juvenile Court Diagnostic Clinic.

Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to satisfactorily perform each essential duty listed below. Reasonable accommodations will be made for disabled persons covered by the Americans with Disabilities Act, in accordance with its requirements.

Generates correspondence to other court departments, external agencies or facilities, and Diagnostic Clinic clientele; receives and distributes interoffice memoranda and postal mailings in the Diagnostic Clinic office; manages telephone calls and responds accordingly, including providing information and forwarding messages to recipients, etc.

Organizes and maintains front office in order to promote a professional environment. Keeps an ongoing inventory of office supplies and equipment and psychological testing materials and places orders when stock is low.

Responsible for data entry and database management on a daily basis. Receives case referrals, conducts preliminary review for completeness and reaches out for additional informarion when necessary, enters relevant data  into a tracking system as the cases move forward, updates court hearing and trial date entries as they are set or changed, and follows cases to their ultimate conclusion of having reports filed electronically and physically. Completes and executes releases of information to obtain collateral case information and follows up to ensure data are received. Receives, maintains, updates and verifies information for required reporting.

Distributes clinicians’ reports according to prescribed protocols.

Schedules appointments for client evaluations. Schedules and documents appointments for intial contacts as well as follow-up or missed meetings. Telephones, writes or, when appropriate, emails clients to remind them in advance of their appointments.

Keeps clinicians alerted to canceled or rescheduled appointments as the departmental schedule changes. Reminds clinicians of approaching court dates.

Maintains a filing system for hard copies of client records, periodically archiving them. Creates and maintains databases for clinical and research use, and produces year-end and other periodic reports.

Prepares charts, graphs, tables, process maps, and flowcharts through use of Microsoft Office products, including Excel spreadsheets and PowerPoint presentations.

Performs other tasks and assists in other related projects as directed.

Supervisory Responsibilities

Has no direct supervisory responsibility for staff members.

Equipment Operated

Standard office equipment and office technology such as copy machines, personal computers, projectors, and telephones.

Confidential Data

All court-related information regarding hearings, etc. that the employee may come in contact with by working in the facility.  All client data from all phases of the evaluative and/or intervention process.

Working Conditions

Works in a general office setting with moderate noise levels.

Usual Physical Demands

While performing the duties of this job, the employee is required to sit, to speak clearly, and to hear. The employee must occasionally lift and/or move up to 10 pounds. This position is subject to many interruptions and may be required to handle multiple calls and inquiries at once.

Knowledge, Qualifications, Skills, and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. 

Ability to communicate effectively orally and in writing with the public and staff. Must be well organized and have the ability to work independently. Must have excellent personal computer skills and knowledge. The successful applicant must be able to understand an assortment of documents, letters, memoranda, reports and records. Ability to type 45 WPM. Proficiency in Microsoft Office Suite. Must be responsible and dependable and must possess the ability to maintain confidential information. Flexible in work hours to accommodate clinic needs; may need to work later hours a couple times per week.

Education and/or Experience

High school diploma

AND

Three (3) years prior work experience in a clerical or secretarial position
 

Licensure or Certification Requirements

None

Court Expectations of Employee

In accomplishing the responsibilities of this position, the Court expects that the employee will adhere to the mission and values of the Court as well as all Court policies and procedures.  In addition, while carrying out the duties of this position, the employee is expected to model high ethical conduct on and off the job and exhibit a professional and respectful demeanor with all Court employees.

Court Mission Statement

To administer justice, rehabilitate juveniles, support and strengthen families, and promote public safety.

Application Procedure

Current Cuyahoga County Court of Common Pleas Juvenile Division Employees:

• The deadline to apply is _9/25/26_. 
• Please visit https://juvenilecourt.applicantstack.com/x/openings-internal to complete and submit the Job Posting Response Form to the Human Resources Division.
• The Job Posting Response form must be received in Human Resources by the job posting deadline for consideration as a candidate for the posted position.
• If you do not meet the minimum requirements, you can submit a waiver to Human Resources. Please refer to the Employee Handbook Policy number 1.02.04.

External Applicants: 

• This position will remain posted until filled. 
• Please visit https://juvenilecourt.applicantstack.com/x/openings to view this posting and to complete and submit the Application for Employment. 

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