Job Openings >> Unit Manager
Unit Manager
Title:Unit Manager
Department:Detention Services

Job Title: Unit Manager                                                                                                                                                       Salary Grade: 20

Division/Department: Court Operations/Detention Services                                                                                              Salary: $60,195.64

Reports To: Deputy Director of Detention Services                                                                                                           Date Posted: 08/21/2018

FLSA Status: Exempt                                                                                                                                                         Last Revised: 6/12/2018


Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to satisfactorily perform each essential duty listed below. Reasonable accommodations will be made for disabled persons covered by the Americans with Disabilities Act, in accordance with its requirements.


This position is part of a management team. Each team member is directly responsible for the overall management, supervision and evaluation of Detention Center residents and staff. Position responsibilities encompass 24-hour operations, 7 days per week in order to ensure the safe, secure and humane operation of the Cuyahoga County Court of Common Pleas Juvenile Division Detention Center.

Supervises, guides, and/or instructs the work assignments of subordinate detention staff in assigned unit or program.

Maintains order, custody and security of residents in the Detention Center.

Completes administrative paperwork, prepares and maintains records, logs, forms, and reports. Ensures staff compliance with Kronos.

Develops work and security procedures. Enforces rules, regulations, and state laws necessary for control and management of residents and the maintenance of public safety.

Handles resident population by ensuring staff complete proper searches, follow post orders, guard duty, detection of contraband.

Inspects, inventories, and maintains physical control of logs keys, tools and related equipment. Maintains knowledge of, complies with, and enforces all institutional policies, rules, procedures, and regulations.

Maintains order, discipline, and security within assigned areas in accordance with relevant rules, regulations, policies and laws. May conduct hearings of disciplinary infractions. Observes conduct and behavior of residents to prevent disturbances and escapes. Ensures compliance to the behavior management system, core correctional practices and applicable procedures.

Provides support in training, selecting, and orienting subordinate correctional security staff. Reads and reviews resident information to identify issues that require special attention. Responds to emergencies.

Conducts daily briefings and debriefings with detention staff to ensure effective communication is maintained. Completes documentation on performance of staff in accordance with expectations of Detention Director to ensure officers are accountable with performance expectations.


Works as Manager on Duty and provides on-call services as the schedule requires.

Provides timely and accurate Unit staffing schedules to ensure that issues of coverage and cost effectiveness are properly addressed. Schedules and conducts monthly meetings with Unit staff, utilizing a written agenda, in order to provide Unit staff with important information and to review/select schedules.

Manages assigned Unit staff performance; provides praise, initiates investigations and attends disciplinary conferences as needed. Provides timely and appropriate performance evaluations.

Performs other duties as assigned.

Supervisory Responsibilities

Has supervisory accountability for other employees, volunteers, or interns. Plans, directs and coordinates activities for a unit. Duties may include scheduling and assigning of work, training in all facets of work, quality control, and decisions impacting the pay, status and tenure of others. Conducts performance evaluations, provides input into and participates in discipline, dismissal, and hiring processes, and is accountable for editing timecards in Kronos for assigned staff.

Equipment Operated

Detention security equipment such as computers, cameras, telephones, radios, and handcuffs.

Confidential Data

All court-related information regarding hearings, etc. that the employee may come in contact with by working in the facility.

Working Conditions

While performing duties of this job, the employee frequently walks and stands. With assistance, the employee must be able to physically restrain, chase, and contain juveniles for their protection, protection of others, and/or self-protection. The employee must have the capacity to work in closed environment and work with criminal offenders, some of whom may be dangerous. While supervising offenders, they may interact with others, such as family members and friends of the offender, who may be upset or difficult to work with. Workers may be assigned to work in areas of the institution where there is a risk of violence or communicable disease. Occasionally handles emergency or crisis situations; frequently subject to interruptions, and multiple calls and inquiries. Must be available to work all shifts as needed.

Usual Physical Demands

Must pass a physical fitness/agility test and be able to demonstrate the following:

1. Ability to push and pull objects, pick up objects, and bend repeatedly in order to move desks, beds, and other furniture to conduct security checks and search residents.

2. Ability to step up on elevated surfaces, such as beds or stools, to conduct room searches.

3. Ability to reach, bend, and stoop to perform security checks, and other tasks.

4. Ability to walk extended periods throughout the facility.

5. Ability to stand for extended periods.

6. Ability to physically restrain residents under adverse conditions, including ability to manage weights of 75lbs to 200lbs when restraining adolescents.

7. Ability to respond to emergency situations according to JCDC policies, procedures and protocols.

8. Ability to correctly handcuff and safely remove handcuffs from residents as needed.

9. Ability to effectively communicate (hear and respond) multiple codes through the intercom/radio transmission monitoring system.

10. Ability to lift and carry containers of items weighing up to 45 lbs.

11. Must be able to work overtime based on departmental needs.

12. Must demonstrate competency in implementing physical force techniques and satisfactorily complete all of the requirements in training of physical force; including passing the annual physical fitness test.

New employees are required to pass Subject Control Intervention (SCI) Training by the end of the introductory period.

No lifting restrictions or light duty are permitted in this position.

Knowledge, Qualifications, Skills, and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.


Strong interpersonal skills required to communicate effectively with Detention Center staff, residents, Court and Detention Administration and the public. Excellent verbal and written communication skills; ability to maintain professionalism when dealing with others and maintain constructive working relationships; ability to maintain professional boundaries with youth and staff as policy and training dictate. Ability to maintain a working knowledge of the collective bargaining agreement. Demonstrates flexible and efficient time management and ability to prioritize workload; ability to resolve emergency situations; ability to work independently; detail oriented; demonstrable leadership skills; ability to utilize a personal computer.

Education and/or Experience

Requires a Bachelor’s degree in Social or Behavioral Sciences, Criminal Justice or other related field, or the equivalent amount of related education and/or experience (One (1) year of college equals two (2) years of experience.).


Any of the following types of work experience for a total of 6 years:

Work experience in a Juvenile Justice setting directly interacting with juveniles

Work experience in a youth residential facility such as a group home

Work experience in corrections (Juvenile and/or Adult)

Work experience in security in a school setting

Service in the armed forces where duties included responsibility for directing, training, supervising and/or evaluating other soldiers

Prefer candidates who have worked a minimum of one year in a staff supervisory position in a residential or secure youth facility.

Licensure or Certification Requirements

Must possess a valid Ohio driver’s license and maintain valid automobile insurance, with a clean driving record.

Benefits of Employment


Insurance: Comprehensive Health, Dental, Vision, Life and an Employee Assistance Program. Supplemental Life may be purchased at group rates.


Paid Time Off: Ten (10) holidays, vacation time (after 6 months) of three (3) weeks per year for the first eight (8) years of service, and sick time.


Retirement: Ohio Public Employees Retirement System (OPERS) and Deferred Compensation Plans.


Court Expectations of Employee

In accomplishing the responsibilities of this position, the Court expects that the employee will adhere to the mission and values of the Court as well as all Court policies and procedures. In addition, while carrying out the duties of this position, the employee is expected to model high ethical conduct on and off the job, and exhibit a professional and respectful demeanor with all Court employees.


Court Mission Statement

To administer justice, rehabilitate juveniles, support and strengthen families, and promote public safety.


Application Procedure

Current Cuyahoga County Court of Common Pleas Juvenile Division Employees:

  • The deadline to apply is August 27, 2018.

  • All employees who applied and interviewed for the previous posting, who are still interested are welcome to apply for new job posting.

  • Please visit to complete and submit the Job Posting Response Form to the Human Resources Division.

  • The Job Posting Response form must be received in Human Resources by the job posting deadline for consideration as a candidate for the posted position.

    External Applicants:

  • This position will remain posted until filled.

  • Please visit to view this posting and to complete and submit the Application for Employment.



    Ohio Relay Service 1-800-750-0750

    ***Posted internal/external simultaneously.***

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