Benefits of Employment

Insurance:  Comprehensive Health, Dental, Vision, Life and an Employee Assistance Program.  Supplemental Life may be purchased at group rates.

Paid Time Off:  Twelve (12) holidays, vacation time (after 6 months) of three (3) weeks per year for the first eight (8) years of service, and sick time.

Retirement:  Ohio Public Employees Retirement System (OPERS) with 14% annual employer contribution and Deferred Compensation Plans.

Job Summary

The Probation Manager directly supervises a unit of Probation Officers within the Probation Department. The Probation Manager will plan, direct, assess, monitor, and coordinate work activities of assigned probation staff. The Probation Manager will promote staff development and support the mission of the Court. The Probation Manager will resolve inter/intra departmental issues to fulfill the daily operations of the Probation Department.

Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to satisfactorily perform each essential duty listed below. Reasonable accommodations will be made for disabled persons covered by the Americans with Disabilities Act, in accordance with its requirements.

Plans, directs, assesses, coordinates, manages, and monitors the work activities of professional and clerical staff in the Probation Department. 

Coordinates activities and resolves inter/intra-departmental issues to fulfill the Court’s Mission Statement and enhance probation services. 

Responsible for consistently evaluating/monitoring and keeping staff up to date regarding Title IV-E compliance. 

Provides individual and unit supervision, coaching, and training to staff on a regular basis regarding case planning, intervention development, resource identification, and coordination of probation planning.

Has responsibility for tactical decisions and final results aimed at meeting the strategic objectives that are established at a higher level of the organization.  Decisions frequently impact an entire organizational unit or major activity.  Position often encounters unique situations that produce job and organizational uncertainties. Establishes processes to be performed. 

Plans/allocates human and budgetary resources.

Supervises staff’s effective implementation of best practices in supervision skills with clients for positive behavioral change on a daily basis. Teaches and coaches staff to engage clients, teach problem solving skills, and provide evidence-based interventions to increase successful outcomes for youth.

Monitors staff to complete a thorough report on the family’s social history and ensures all recommendations are in line with probation transformation.

Discusses, assesses, and develops case planning and treatment interventions with staff, other relevant professionals, client/family, and significant others.

Interacts with immediate supervisors, department administrators, courtroom staff, and outside agency professionals.

Interacts with committees and other division meetings.

Reviews and approves staff documentation to ensure accuracy and professionalism.

Assists in designing and implementing training programs to promote and enhance skills and competency development, including onboarding programming for professional staff.

Develops, implements, and conducts on-the-job training for staff.

Conducts field and court observations with staff on a regular basis in order to evaluate and improve staff skills and promote competency development. 

Engages in continued professional development.

Performs other duties as assigned.

Supervisory Responsibilities

Has supervisory accountability for other employees, volunteers, or interns.  Plans, directs, and coordinates activities for a unit.  Duties may include scheduling and assigning of work, training in all facets of work, quality control, and decisions impacting the pay, status, and tenure of others.  Conducts performance evaluations, provides input and participates in discipline, dismissal, and hiring processes, and is accountable for editing timecards in Kronos for assigned staff.

Equipment Operated

Standard office equipment and office technology such as copy machines, personal computers and telephones. 

Confidential Data

All court-related information regarding hearings, etc. that the employee may come in contact with by working in the facility.

Working Conditions

This position is subject to varying and unpredictable situations; may handle emergency or crisis situations; is subject to many interruptions; may handle multiple calls and inquiries simultaneously; and may occasionally handle absentee replacement on short notice.

Position may be required to travel and visit with clients and family members and have varying working conditions outside of the courthouse.   Contact involves occasional exposure to physical injury, illness or hazards as a continuous part of the position.  May occasionally have exposure to unsafe working conditions, people, or elements, and may have to take precautions when performing tasks.

Usual Physical Demands

While performing the duties of this job, the employee is required to sit, to speak clearly, and to hear. The employee must occasionally lift and/or move up to 10 pounds.   

Knowledge, Qualifications, Skills, and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required. 

Must possess skills in scheduling, planning, coordinating, teaching, training, coaching, mentoring, and problem solving. Demonstrable leadership and team building skills. Creative abilities in facilitating workable programs for delinquent youth. Ability to supervise and manage staff in compliance with court and departmental policies, and state and federal standards. Able to delegate, assign work responsibilities, and evaluate work performance. Comprehensive working knowledge of adolescent growth and development, family dynamics and human behavior, and community and court resources. Knowledgeable regarding evidence-based practices, criminogenic factors, graduated sanctions, community-based resources, delinquency research, motivational interviewing, case planning, and case coordination activities. Able to assess/evaluate Title IV-E compliance and keep up to date with all case planning requirements. Knowledgeable regarding assessment and case planning with youth and families.  Ability to assess/evaluate compliance with the O.Y.A.S. assessment tools, and all required probation documents involved in case planning and coordination activities regarding youth/ families. Ability to analyze/ review statistical data and compile reports. Ability to read, review and interpret assessments in order to assist staff with case planning and case coordination activities. Knowledgeable and best practices in juvenile justice.  Strong knowledge of cognitive behavior therapy and techniques, and possess a therapeutic orientation in delivering services to youth/ families. Good written communication skills necessary for report writing and written presentations. Flexible and open to learning and change. Good interpersonal skills and the ability to establish rapport with clients and maintain working relationships with clients, staff, various professionals, and the public.  Must be able to handle stressful/volatile situations. 

Education and/or Experience

Bachelor’s Degree in Social Sciences or related field.  Master’s Degree in the Behavioral Sciences such as Social Work, Psychology, Corrections, or Sociology preferred.

AND

Six (6) years of casework experience or related work experience in Probation Services.  One (1) year of supervisory experience preferred.

Licensure or Certification Requirements

Must possess a valid Ohio driver’s license and maintain valid automobile insurance, with a clean driving record and ready access to a safe functioning automobile.

Court Expectations of Employee

In accomplishing the responsibilities of this position, the Court expects that the employee will adhere to the mission and values of the Court as well as all Court policies and procedures.  In addition, while carrying out the duties of this position, the employee is expected to model high ethical conduct on and off the job and exhibit a professional and respectful demeanor with all Court employees.

Court Mission Statement

To administer justice, rehabilitate juveniles, support and strengthen families, and promote public safety.

Application Procedure

Current Cuyahoga County Court of Common Pleas Juvenile Division Employees:

• The deadline to apply is _1/29/24_.
• Please visit https://juvenilecourt.applicantstack.com/x/openings-internal to complete and submit the Job Posting Response Form to the Human Resources Division.
• The Job Posting Response form must be received in Human Resources by the job posting deadline for consideration as a candidate for the posted position.
• If you do not meet the minimum requirements, you can submit a waiver to Human Resources. Please refer to the Employee Handbook Policy number 1.02.04.

External Applicants: 

• This position will remain posted until filled. 
• Please visit https://juvenilecourt.applicantstack.com/x/openings to view this posting and to complete and submit the Application for Employment. 

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