Essential Duties and Responsibilities
To perform this job successfully, an individual must be able to satisfactorily perform each essential duty listed below. Reasonable accommodations will be made for disabled persons covered by the Americans with Disabilities Act, in accordance with its requirements.
This position is part of a management team. Each team member is directly responsible for the overall management, supervision and evaluation of Housing Unit residents and staff. Housing Unit responsibilities encompass 24-hour operations, 7 days per week in order to ensure the safe, secure and humane operation of the Cuyahoga County Court of Common Pleas Juvenile Division Detention Center.
Ensures the successful overall operation of the Detention Center by actively participating as a member of the management team. Communicates regularly with other unit managers, immediate supervisor and department administrators about Detention Center issues, provides updated information and proposes and implements solutions. Attends supervisors meetings as scheduled. Prepares memorandums, correspondence and other job-related documents with proper punctuation and grammar. Works as Manager on Duty weekly and provides on-call services as the schedule requires. Engages in ongoing training and continuous learning to expand supervisor growth/development.
Maintains consistent and effective Housing Unit management through direct supervision, presence, and evaluation of the Housing Unit on all days and shifts. Complies with Detention Center standards of security, cleanliness, and professionalism, and holds assigned staff accountable.
Provides timely and accurate Unit staffing schedules to ensure that issues of coverage and cost effectiveness are properly addressed. Schedules and conducts monthly meetings with Housing Unit staff, utilizing a written agenda, in order to provide Housing Unit staff with important information and to review/select schedules.
Ensures that all Housing Unit staff adhere to all Juvenile Court and Detention Center policies and procedures, by providing continuous presence on the Housing Unit, reviewing policies and procedures with staff, ensuring that staff are alert and responsive during work hours, monitoring staff adherence to dress code, and identifying training needs and ensuring training is completed. Develops, implements, and conducts on the job training for staff, including assisting in designing and implementing training programs to promote and enhance skills and competency development.
Manages assigned Housing Unit staff performance; provides praise, initiates investigations and attends disciplinary conferences as needed. Provides timely and appropriate performance evaluations.
Ensures the safe and secure care of all residents on assigned Housing Unit. Oversees the implementation of Core Correctional Practices in daily operations. Assists in the effective implementation, training and supervision of JDC’s behavior management program. Conducts thorough and timely investigations of resident complaints and grievances. Reviews incident reports and completes related data entry. Performs room checks, facility checks and conducts searches of youth and facility for contraband. Responds to building alerts. Exchanges information with in-coming and departing shift staff, inspects units routinely and reviews reports. Maintains and routinely conducts an inventory of all Unit equipment and supplies.
Performs other duties as assigned.
Has supervisory accountability for other employees, volunteers, or interns. Plans, directs and coordinates activities for a unit. Duties may include scheduling and assigning of work, training in all facets of work, quality control, and decisions impacting the pay, status and tenure of others. Conducts performance evaluations, provides input into and participates in discipline, dismissal, and hiring processes, and is accountable for editing timecards in Kronos for assigned staff.
Detention security equipment such as computers, cameras, telephones, radios, and handcuffs.
All court-related information regarding hearings, etc. that the employee may come in contact with by working in the facility.
While performing duties of this job, the employee frequently walks and stands. With assistance, the employee must be able to physically restrain, chase, and contain juveniles for their protection, protection of others, and/or self-protection. The employee must have the capacity to work in closed environment and work with criminal offenders, some of whom may be dangerous. While supervising offenders, they may interact with others, such as family members and friends of the offender, who may be upset or difficult to work with. Workers may be assigned to work in areas of the institution where there is a risk of violence or communicable disease. Occasionally handles emergency or crisis situations; frequently subject to interruptions, and multiple calls and inquiries. Must be available to work primarily 3rd shift, with availability for other shifts as needed.
Usual Physical Demands
Must pass a physical fitness/agility test and be able to demonstrate the following:
1. Ability to push and pull objects, pick up objects, and bend repeatedly in order to move desks, beds, and other furniture to conduct security checks and search residents.
2. Ability to step up on elevated surfaces, such as beds or stools, to conduct room searches.
3. Ability to reach, bend, and stoop to perform security checks, and other tasks.
4. Ability to walk extended periods throughout the facility.
5. Ability to stand for extended periods.
6. Ability to physically restrain residents under adverse conditions, including ability to manage weights of 75lbs to 200lbs when restraining adolescents.
7. Ability to respond to emergency situations according to JCDC policies, procedures and protocols.
8. Ability to correctly handcuff and safely remove handcuffs from residents as needed.
9. Ability to effectively communicate (hear and respond) multiple codes through the intercom/radio transmission monitoring system.
10. Ability to lift and carry containers of items weighing up to 45 lbs.
11. Must be able to work overtime based on departmental needs.
12. Must demonstrate competency in implementing physical force techniques and satisfactorily complete all of the requirements in training of physical force; including passing the annual physical fitness test.
New employees are required to pass Subject Control Intervention (SCI) Training by the end of the introductory period.
No lifting restrictions or light duty are permitted in this position.
Knowledge, Qualifications, Skills, and Abilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Strong interpersonal skills required to communicate effectively with Detention Center staff, residents, Court and Detention Administration and the public. Excellent verbal and written communication skills; ability to maintain professionalism when dealing with others and maintain constructive working relationships; ability to maintain professional boundaries with youth and staff as policy and training dictate. Demonstrates flexible and efficient time management and ability to prioritize workload; ability to resolve emergency situations; ability to work independently; detail oriented; demonstrable leadership skills; ability to utilize a personal computer.
Education and/or Experience
Requires a Bachelor’s degree in Social or Behavioral Sciences, Criminal Justice or other related field, or the equivalent amount of related education and/or experience (One (1) year of college equals two (2) years of experience.).
Licensure or Certification Requirements
Must possess a valid Ohio driver’s license and maintain valid automobile insurance, with a clean driving record.
Benefits of Employment
Insurance: Comprehensive Health, Dental, Vision, Life and an Employee Assistance Program. Supplemental Life may be purchased at group rates.
Paid Time Off: Ten (10) holidays, vacation time (after 6 months) of three (3) weeks per year for the first eight (8) years of service, and sick time.
Retirement: Ohio Public Employees Retirement System (OPERS) and Deferred Compensation Plans.
Court Expectations of Employee
In accomplishing the responsibilities of this position, the Court expects that the employee will adhere to the mission and values of the Court as well as all Court policies and procedures. In addition, while carrying out the duties of this position, the employee is expected to model high ethical conduct on and off the job, and exhibit a professional and respectful demeanor with all Court employees.
Court Mission Statement
To administer justice, rehabilitate juveniles, support and strengthen families, and promote public safety.
Current Cuyahoga County Court of Common Pleas Juvenile Division Employees:
The deadline to apply is December 20, 2017.
Please visit https://juvenilecourt.applicantstack.com/x/openings-internal to complete and submit the Job Posting Response Form to the Human Resources Division.
The Job Posting Response form must be received in Human Resources by the job posting deadline for consideration as a candidate for the posted position.
This position will remain posted until filled.
Please visit https://juvenilecourt.applicantstack.com/x/openings to view this posting and to complete and submit the Application for Employment.
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