Job Openings >> Probation Manager
Probation Manager
Title:Probation Manager
Department:Probation Services

Job Title: Probation Manager                                                                                                                 Salary Grade: 21

Division/Department: Court Administration/Probation Services                                                             Salary: $66,215.21

Reports To: Deputy Director of Probation Services                                                                               Date Posted: 3/15/2018

FLSA Status: Exempt                                                                                                                              Last Revised: 3/15/2018


Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to satisfactorily perform each essential duty listed below. Reasonable accommodations will be made for disabled persons covered by the Americans with Disabilities Act, in accordance with its requirements.


Plans, directs, assesses, coordinates, manages and monitors the work activities of professional and clerical staff in the Probation Department. Coordinates activities and resolves inter/intra-departmental issues to fulfill the Court’s Mission Statement and enhance probation services. Responsible for consistently evaluating/monitoring and keeping staff up to date regarding Title IV-E Compliance. Provides individual and unit supervision, coaching and training to staff on a regular basis regarding case planning, intervention development, resource identification and co-ordination of probation planning.

Has responsibility for tactical decisions and final results aimed at meeting the strategic objectives that are established at a higher level of the organization. Decisions frequently impact an entire organizational unit or major activity. Position often encounters unique situations that produce job and organizational uncertainties. Establishes processes to be performed. Plans/allocates human and budgetary resources.

Supervises staff’s effective implementation of E.P.I.C.S. (Effective Practices in Community Supervision) with clients on a daily basis. Teaches and coaches staff to engage clients, teach problem solving skills, provide evidence-based interventions, and assign homework directed towards successful outcomes for youth.

Discusses, assesses, and develops case planning and treatment interventions with staff, other relevant professionals, client/family, and significant others.

Develops and conducts orientation programs for professional staff.

Develops, implements, and conducts on-the-job training for staff.

Interacts with immediate supervisors and department administrators.

Interacts with committees and other division meetings.

Consistently monitors and evaluates Title IV-E to ensure complete compliance.

Provides mentoring and coaching to staff in order to provide quality case planning and intervention services to youth/ families.

Assists in designing and implementing training programs to promote and enhance skills and competency development.

Conducts field observations and court observations with staff on a regular basis in order to evaluate and improve staff skills and promote competency development.

Engages in ongoing training and continuous learning to expand supervisor growth/ development.

Performs other duties as assigned.

Supervisory Responsibilities

Has supervisory accountability for other employees, volunteers, or interns. Plans, directs and coordinates activities for a unit. Duties may include scheduling and assigning of work, training in all facets of work, quality control, and decisions impacting the pay, status and tenure of others. Conducts performance evaluations, provides input into and participates in discipline, dismissal, and hiring processes, and is accountable for editing timecards in Kronos for assigned staff.

Equipment Operated

Standard office equipment and office technology such as copy machines, personal computers and telephones. Also includes common probation security devices, including safety vests, personal safety equipment and radios.

Confidential Data

All court-related information regarding hearings, etc. that the employee may come in contact with by working in the facility.

Working Conditions

This position is subject to varying and unpredictable situations; may handle emergency or crisis situations; is subject to many interruptions; may handle multiple calls and inquiries simultaneously; and may occasionally handle absentee replacement on short notice.

  1. may be required to travel and visit with clients and family members and have varying working conditions outside of the courthouse. Contact involves occasional exposure to physical injury, illness or hazards as a continuous part of the position. May occasionally have exposure to unsafe working conditions, people, or elements, and may have to take precautions when performing tasks.

Usual Physical Demands

  1. performing the duties of this job, the employee is required to sit, to speak clearly, and to hear. The employee must occasionally lift and/or move up to 10 pounds. Must be willing to work in varied weather conditions and long periods of time in a vehicle.

Knowledge, Qualifications, Skills, and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.


Must possess skills in scheduling, planning, coordinating, teaching, training, coaching, mentoring and problem solving. Demonstrable leadership and team building skills. Creative abilities in facilitating workable programs for delinquent youth. Ability to supervise and manage staff in compliance with court/departmental policies. Able to delegate, assign work responsibilities and evaluate work performance. Comprehensive working knowledge of adolescent growth and development, family dynamics and human behavior, and community and court resources. Knowledgeable regarding evidence-based practices, criminogenic factors, graduated sanctions, community-based resources, delinquency research, motivational interviewing, case planning and case co-ordination activities. Able to assess/evaluate Title IV-E Compliance and keep up to date with all case planning requirements. Knowledgeable regarding assessment and case planning with youth and families. Ability to assess/evaluate compliance with the O.Y.A.S. assessment tool, and all required probation documents involved in case planning and co-ordination activities regarding youth/ families. Ability to analyze/ review statistical data and compile reports. Ability to read, review and interpret assessments in order to assist staff with case planning and case co-ordination activities. Knowledgeable and effective practitioner of E.P.I.C.S. Strong knowledge of cognitive behavior therapy and techniques and possess a therapeutic orientation in delivering services to youth/ families. Good written communication skills necessary for report writing and written presentations. Flexible and open to learning and change. Good interpersonal skills and the ability to establish rapport with clients and maintain working relationships with clients, staff, various professionals and the public. Must be able to handle stressful/volatile situations.

Education and/or Experience

Bachelor’s Degree in Social Sciences, Corrections or a related field.


Six (6) years of casework experience or related work experience in Probation Services. One (1) year of supervisory experience preferred. Prefer Master’s Degree in the Behavioral Sciences such as Social Work, Psychology, Corrections, or Sociology.


Licensure or Certification Requirements

Must possess a valid Ohio driver’s license and maintain valid automobile insurance, with a clean driving record and ready access to a safe functioning automobile.

Court Expectations of Employee

In accomplishing the responsibilities of this position, the Court expects that the employee will adhere to the mission and values of the Court as well as all Court policies and procedures. In addition, while carrying out the duties of this position, the employee is expected to model high ethical conduct on and off the job, and exhibit a professional and respectful demeanor with all Court employees.


Court Mission Statement

To administer justice, rehabilitate juveniles, support and strengthen families, and promote public safety.


Application Procedure

Current Cuyahoga County Court of Common Pleas Juvenile Division Employees:

  • The deadline to apply__3/29/2018__.

  • Please visit to complete and submit the Job Posting Response Form to the Human Resources Division.

  • The Job Posting Response form must be received in Human Resources by the job posting deadline for consideration as a candidate for the posted position.

    External Applicants:

  • This position will remain posted until filled.

  • Please visit to view this posting and to complete and submit the Application for Employment.



    Ohio Relay Service 1-800-750-0750

    *posted internal/external simultaneously*

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